Shipping policy

Shipping Policy

Last updated: September 26, 2026

Every Elders Strike Back tee and hoodie is made to order, so each order goes through two steps before it reaches you: we make it, then the carrier brings it.

Where we ship

We currently ship to US addresses only; international is coming later.

How long it takes

Step Estimated time
Processing and production (printing and packing) 3–6 business days
Standard US shipping 2–5 business days after it ships

So most orders arrive in about 5–11 business days in total. Business days are Monday through Friday, not counting holidays. These are estimates, not guarantees. Busy seasons, weather, and carrier delays can add time, so please order early if you need something by a certain date.

What shipping costs

You always see the exact shipping cost at checkout before you pay. Standard US shipping:

Item First item Each additional item
Tee $4.95 $2.40
Hoodie $8.79 $2.09

Mixing tees and hoodies? Shipping adds up separately for each type: the first tee is $4.95, the first hoodie is $8.79, and each extra tee or hoodie adds its own additional-item rate. For example:

  • 1 tee + 1 hoodie: $4.95 + $8.79 = $13.74
  • 2 tees + 1 hoodie: $4.95 + $2.40 + $8.79 = $16.14

Orders with more than one item

Items in the same order may arrive in separate packages on different days. That's normal.

Tracking

When your order ships, you'll get a shipping confirmation email with your tracking number. Tracking can take a day or two to show movement.

Changing your address

Please double-check your address at checkout. If you spot a mistake, email us within 12 hours of placing your order and we'll fix it. After that, your order is on its way to production and we can't change it.

Wrong or incomplete address

We can't be responsible for packages sent to an address that was entered incorrectly. If a package comes back because of an incorrect or incomplete address, we'll send it again once you pay the new shipping cost.

Lost packages

Email us with your order number if your tracking hasn't moved for 7 business days, or your order hasn't arrived 5 business days after the estimated delivery date. Please let us know no later than 21 days after the estimated delivery date. We'll work with our production partner and the carrier to find it. If it's lost, you choose a free replacement or a full refund.

Tracking says "delivered" but you can't find it? Check with neighbors, your building's mailroom, and your local post office, and give it one business day (packages are sometimes scanned early). Then email us. We look into these case by case with the carrier, but we can't guarantee a replacement for a package that tracking shows as delivered.

Damaged in transit

If your order arrives damaged, email us within 21 days of delivery with your order number and a photo that shows the package and the damage. You choose a free replacement or a full refund, as described in our Refund Policy.

Questions?

Email hello@eldersstrikeback.com. We usually reply within 1–2 business days.